---
title: Help centre | Pellam Institute (Almanac demo)
description: Answers about enrolment, payment and certificates. Almanac theme demo for HubSpot.
---
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[](https://www.airdatethemes.com/almanac?hsLang=en)
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**Help centre** Answers from our advisors
# Questions, answered
Enrolment, funding, schedules and certificates. Can't find yours? [Ask an advisor](https://www.airdatethemes.com/contact?hsLang=en).
## Enrolment and funding
How do I enrol?
Pick a date on the programme page and fill in the application form. An advisor calls you within two working days to check the programme fits. You then confirm your seat with a deposit.
Can my employer pay for the programme?
Yes. Most of our students are funded by their employer. We can send an invoice, accept a purchase order, and give you a syllabus and a training agreement for your manager.
Ask your advisor for the employer pack.
Can I get a refund?
You get a full refund if you cancel up to 14 days before the start date. After that, we refund half the fee until the end of the first week, or move you to a later cohort at no cost.
## During the programme
How many hours a week should I plan for?
About ten hours a week for part-time programmes: two live evening classes, plus exercises in your own time. On-campus days in London, Berlin and Toronto are listed with each date.
What if I miss a class?
Every live class is recorded and posted the same evening. Watch it, do the exercise, and bring your questions to the weekly office hour. If you miss more than three classes, we can move you to the next cohort.
Do I get a certificate?
Yes. You receive a Pellam Institute certificate when you attend at least 80% of the classes and hand in the final project. It lists the hours and the skills covered.
Ready when you are
## Pick a date. We keep the rest up to date.
Every programme runs several times a year, online and on campus. Cohorts are capped at 24 people, and you can pay in three instalments.
Choose a programme Talk to an advisor
Questions? An advisor replies within one working day.
## All programmes
Data & AI
- [Data Analysis with SQL and Python](https://www.airdatethemes.com/programmes/data-analysis-sql-python?hsLang=en)
- [Applied Machine Learning](https://www.airdatethemes.com/programmes/applied-machine-learning?hsLang=en)
- [Analytics for Managers](https://www.airdatethemes.com/programmes/analytics-for-managers?hsLang=en)
- [Excel for Analysts](https://www.airdatethemes.com/programmes/excel-for-analysts?hsLang=en)
Product & Design
- [Product Management Foundations](https://www.airdatethemes.com/programmes/product-management-foundations?hsLang=en)
- [UX Research in Practice](https://www.airdatethemes.com/programmes/ux-research-in-practice?hsLang=en)
- [Service Design Sprint](https://www.airdatethemes.com/programmes/service-design-sprint?hsLang=en)
Leadership
- [New Manager Programme](https://www.airdatethemes.com/programmes/new-manager-programme?hsLang=en)
- [Negotiation Masterclass](https://www.airdatethemes.com/programmes/negotiation-masterclass?hsLang=en)
[](https://149405016.hs-sites-eu1.com/en/growth-sessions?hsLang=en)
Short, practical programmes taught by people who do the work. Online and on campus in London, Berlin and Toronto.
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