Skip to content

UX Research in Practice

Plan, run and synthesise interviews and usability tests, with real participants on day three.

See dates and enrol Download the syllabus

Overview

What you will be able to do

Five intensive days on campus. You plan a study on day one, recruit and run sessions with real participants on day three, and present findings your team can act on by Friday.

  • Write a research plan in an hour
  • Run interviews and usability tests
  • Synthesise sessions into clear findings
  • Share results that lead to decisions

Next start

  • 0days
  • 00hours
  • 00min
  • 00sec

Enrol for this date

Curriculum

Five days, four units

4 modules 35 hours of teaching

  1. Day 1 Planning a study 7 h
    • Research questions that matter
    • Choosing a method
    • Recruiting participants

    OutcomeYou will leave with a research plan for your own product.

  2. Day 2 Interviews 7 h
    • Discussion guides
    • Probing without leading
    • Note-taking in pairs

    OutcomeYou will be able to run a forty-minute interview.

  3. Day 3 Usability testing 7 h
    • Tasks and scenarios
    • Live sessions with real participants
    • Observing and logging

    OutcomeYou will have run two usability sessions.

  4. Days 4–5 Synthesis and sharing 14 h
    • Affinity mapping
    • From observations to findings
    • Presenting to your team

    OutcomeYou will present findings and recommendations.

Dates

Choose your date

Each date has its own place, schedule and seats. The early-bird price ends by itself.

    Tuition

    per person, all taxes included

    Enrol
    • All live classes and their recordings
    • Feedback on every project from a working analyst
    • Two career coaching sessions
    • Professional certificate

    Pay in full, in 3 monthly instalments, or ask us to invoice your employer.

    Funding:

    Instructors

    People who do the work, then teach it

    • Amara Osei

      Lead, Data & AI

      Nine years as an analyst in retail and public health. Designed our SQL and Python programme and still teaches the SQL weeks.

      • SQL
      • Python
      • Statistics

    • Jonas Brandt

      UX researcher, Berlin

      Runs research for a public transport app used by two million people. Teaches interviews and usability testing on campus in Berlin.

      • Interviews
      • Usability testing
      • Synthesis

    • Priya Raman

      Product lead

      Led product teams at two fintech companies in London and Toronto. Brings a real product brief to every cohort.

      • Discovery
      • Roadmaps
      • Prioritisation

    • Daniel Okafor

      Leadership coach

      Former engineering manager, now a coach for first-time managers. Hosts the one-to-one and feedback sessions.

      • One-to-ones
      • Feedback
      • Delegation

    Students

    In their words

    • I already used spreadsheets every day. The SQL weeks changed how I work: I now pull my own numbers instead of waiting two days for them.

      Sofia Marin Data analyst, now at a logistics company Data Analysis with SQL and Python, 2026

    • Day three, we tested our prototype with real participants. It was uncomfortable and it was the most useful day of the week.

      Tomasz Nowak Product designer, Berlin UX Research in Practice, 2025

    • I came for the frameworks and stayed for the other managers in my group. Eight of us still meet once a month.

      Grace Adeyemi Engineering manager, Toronto New Manager Programme, 2025

    Download the full syllabus

    Twelve pages: every week, every project, the tools you will use and what past students built.

    PDF · 12 pages · 2.4 MB

    Questions

    Before you enrol

    Still unsure? Write to an advisor: we answer within one working day.

    Enrolment and funding

    How do I enrol?

    Pick a date on the programme page and fill in the application form. An advisor calls you within two working days to check the programme fits. You then confirm your seat with a deposit.

    Can my employer pay for the programme?

    Yes. Most of our students are funded by their employer. We can send an invoice, accept a purchase order, and give you a syllabus and a training agreement for your manager.

    Ask your advisor for the employer pack.

    Can I get a refund?

    You get a full refund if you cancel up to 14 days before the start date. After that, we refund half the fee until the end of the first week, or move you to a later cohort at no cost.

    During the programme

    How many hours a week should I plan for?

    About ten hours a week for part-time programmes: two live evening classes, plus exercises in your own time. On-campus days in London, Berlin and Toronto are listed with each date.

    What if I miss a class?

    Every live class is recorded and posted the same evening. Watch it, do the exercise, and bring your questions to the weekly office hour. If you miss more than three classes, we can move you to the next cohort.

    Do I get a certificate?

    Yes. You receive a Pellam Institute certificate when you attend at least 80% of the classes and hand in the final project. It lists the hours and the skills covered.

    Enrol

    Pick a date, leave your details, and an advisor confirms your seat within one working day. Nothing to pay yet.

    Questions first? Read the FAQ or book a 15-minute call with an advisor.

    Keep exploring

    Other programmes